Quality improvement basics.

Oct 9, 2022

Learning Goal: I’m working on a health & medical question and need an explanation and answer to help me learn.
What part does empathy play in leader communication to employees? What does this look like to you as a leader? What barriers may present themselves when trying to be empathetic in communication with employees? How does the Christian worldview affect this?Organizational Behavior in Health Care
Borkowski, N. (2011). Organizational behavior in health care. Sudbury, MA: Jones & Bartlett Learning. ISBN-13: 9780763763831 (Available as eBook)Introduction to Health Care Management
Williams, E. S., Savage, G. T., & Stambaugh, D. G. (2019). Quality Improvement basics. In S. B. Buchbinder & N. H. Shanks (Eds.), Introduction to health care management (pp. 137–160). Burlington, MA: Jones & Bartlett Learning. ISBN-13: 9781284156560 (Available as eBook)

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