Using examples, write an account which evaluates the use of TWO (2) theoretical models in workforce planning

Feb 15, 2024

Using examples, write an account which evaluates the use of TWO (2) theoretical models in workforce planning
» principles and practices of workforce planning in an organisational setting

It is important for a manager is to understand the application of theoretical models in workforce planning, the use of data and information to determine human resource need and the impact organisational objectives can have on choices associated with the use of flexible employment practices.

» Task 2a

Using examples, write an account which evaluates the use of TWO (2) theoretical models in workforce planning (AC2.1).

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Guidance for completion of Task 2a
The report should include sub headings.  You may choose to include tables and diagrams (as appropriate) to support your discussion.You are encouraged to consider the use of good practice examples from an organisation you know well or have researched.Please refer to the indicative content for each of the assessment criteria (AC) outlined in the unit specification.
» SCENARIO
You work for a large organisation which provides support services to the public and private sectors. The business is divided up into four divisions: Human Resource Management, IT, Finance and Legal Services.  The organisation plans to relocate to a new location sixty miles from its current location.  This will have implications for the workforce. Some employees have chosen to leave the organisation, whilst others will relocate. The organisation’s objectives are to: deliver first class services and support to customersimprove customer access to services and support and extend service opening hours to operate between
7am to 10pm
digitalise customer services to include the use of web chat, live chat and social mediarespond effectively to seasonal fluctuations (primarily linked to high levels of demand at the end of the financial year)develop opportunities for apprenticeshipsbe fully operational within 3 months You manage the central administration team which is in place to meet the needs of the four divisions in the company. The existing allocation of staff comprises of eight (full time equivalent) administrators and two (full time equivalent) team leaders. In preparation for the move, you have been asked to: review the current roles in the teamoversee new staff appointments and contracts to ensure objectives can be metmanage the on-boarding activities for new team members and ensure they are trained to competently use new operating systems and conform to new working protocols The senior leadership team is keen to make a success of the relocation and are open to fresh approaches to workforce planning and contracting new staff.
» Task 2b

You are required to write a report entitled ‘Principles and practices of workforce planning’.  The report will be presented to the senior management team.

The report must include well chosen examples and be presented in TWO (2) sections.

  1. Data and information to determine human resource need

To complete this section of the report you are required to examine how the use of data and information can be used to determine human resource need (AC2.2)

  • Impact of organisational objectives on flexible employment practices

To complete this section of the report you are required to examine the impact of organisational objectives on flexible employment practices (AC2.3)

Guidance for completion of Task 2b
You may base your response on the scenario, your own experience of workforce planning or the use of well chosen examples from an organisation you know well or have researched.The report should include sub headings.  You may choose to include tables and diagrams (as appropriate) to support your discussion.Important note: your answer for AC2.2 must consider the use of data and information.You may include reference to relevant theoretical principles/models/frameworks as appropriate.Please refer to the indicative content for each of the assessment criteria (AC) outlined in the unit specification.

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